Customer Database

Many companies in Scotland do not have a customer database or customer tracking software at all, let alone such a powerful product that is connected to their web site as part of a complete solution. Yet today such technology is an essential part of a business's sales activity.

We provide customer databases and customer-tracking software systems for businesses in Scotland and the UK. The database is a very powerful yet easy to use marketing tool that can be 'plugged into' your website and used from your password protected administration area. It also gives you tools required to implement appropriate activities to improve results.

The customer database / customer-tracking system can fulfill several functions,

Build a database of your customers and also the visitors to your website visitors and you e-shop customers

Add names to your database manually, but also have our software add names from your web site or e-shop .…and track these contacts to see how many times they have visited your site, when they visited, what they have bought and what pages they have looked at each time.

Integrated email and mail merge function

… allows you to engage your customers and visitors with information that will be directly of interest to them. For example, by promoting particular products and services that complement the ones they have bought, or shown an interest in, before.

Search and schedule functionality

… allows you to easily find who your are looking for in your list of customers and do what you have to do today to keep your business running smoothly.

Analyse your site traffic

… and find out how many people are visiting your site and how they are getting there.

As part of the TCS suite of internet enabling tools, our TCS Marketing Database is an easy to use but advanced database and tracking system that can be added to your website and allows you to create your own entries, and also track, analyse and capture visitor details. Integrated email and mail-merge functionality lets you use this information in meaningful and powerful ways.

If you are interested in learning how our either our TCS Marketing Database or a bespoke solution can be used both by your web site and by you in the office, please Contact Us today.